Frequently Asked Questions

Welcome to the Sponsorship & Exhibit Frequently Asked Questions. This page was created to further assist our clients by providing simple answers to questions that we receive quite often. We have divided this page into two sections in order to help you find the answers you are looking for more quickly. If your company has already signed on to exhibit at SCOPE 2023 and you have some questions regarding the event, click the "Current Exhibitors FAQ". If your company is considering an exhibit space, the "Prospective Exhibitors FAQ" will be a valuable resource to learn more about the conference and what exhibiting will entail.

Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs

Current Exhibitors FAQ's

Current Exhibitors Please Note: If not using the preferred shipper of the General Contract/Exhibit Services Company (Maxum), your shipping company will have a certain window of time in which your booth and materials need to be picked up at the loading dock. Failure to do will result in your booth being shipped back to the General Contractor warehouse, wherein you will be charged a storage fee. 

What are the exhibit hall hours including setup and tear down?

Refer to exhibit schedule on the Exhibit Services page.

When will the exhibitor kit be ready?

The exhibitor kit will be ready 8-10 weeks prior to the event.

How do we order furnishing, electricity and other items for out booth?

Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab and on the Maxum Expo Services website. The exhibitor forms will be available 8-10 weeks prior to the event.

How do I find furniture pricing?

Please log into the Maxum Expo Services website for pricing.

How do I order Electric/AV/Internet?

Order forms can be found in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab. The exhibitor forms will be available 8-10 weeks prior to the event.

When is the advance rate deadline for discounts to rent items needed for my booth space?

Please log into the Sponsor & Exhibitor Portal and the Maxum Expo Services website for advanced rate pricing.

Who are the authorized service providers?

The authorized service providers are Maxum Expo Services.

What is my exhibit booth number?

You can find your exhibit booth number by viewing the SCOPE 2023 floorplan.

Where do I find the shipping information for booth materials?

Shipping information can be located in the Sponsor & Exhibitor Portal, under the Exhibitor Services tab.

How many personnel comps do we have with our contract?

Exhibitors receive one “main conference registration.” This includes access to the main conference sessions, but excludes access to symposia, training seminar and short courses. Exhibitors also receive one booth only registration. For sponsorship, please refer to your sponsorship contract.

How do I register our personnel?

Log into the Sponsor & Exhibitor Portal, to register your complimentary attendees. For additional registrations please use the Sponsor & Exhibitor registration form in the portal.

How many attendees are expected?

2,000+ attendees are expected at SCOPE 2023.

What are the registration hours?

The registration hours will be determined in the near future. Stay tuned.

Where do I pick up my badge?

When you arrive onsite please follow signage to the registration desk. Provide your name, company name, and/or receipt to the staff at registration desk. They will provide you with your badge and program materials.

When are the marketing deadlines (conference brochure inclusion)?

Please see the Sponsor & Exhibitor Portal for the Preliminary Web-Based Agenda and the Final Printed Brochure Deadlines.

What is the policy regarding Food/drinks at my booth?

Food and drinks are allowed at your booth during SCOPE.

What is included with the booth space?

Exhibit space includes 10’ (deep) x 10’ (wide) area marked by pipe and drape. No materials are included with your booth space but can be ordered through the exhibit services company, Maxum Expo Services, 

Is the exhibit hall carpeted?

Yes, the exhibit hall is carpeted at SCOPE. Additional carpeting can be ordered through the exhibitor service company if you wish to differentiate yourself in your booth, Maxum Expo Services.

Is there Wi-Fi in the hall?

Yes, WiFi will be available within the exhibit hall.

Are children allowed in the exhibit hall?

No, children under the age of 18 are not allowed in the exhibit hall.

What is the co-op marketing program?

A CHI cooperative mailing is an email campaign sent from you (the sponsor) or CHI on your behalf, to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf) for your prospects to attend the conference.

How do I go about executing a co-op marketing campaign?

Contact our SCOPE Marketing Manager, Rich Handy, at rhandy@healthtech.com.

How do I contact conference participants and schedule appointments prior to the event?

You can contact conference participants using the pre-conference physical mailing, SCOPE's Networking App on the virtual platform, and our Corporate Sponsor one-on-one Meetings program.

Do we obtain access to the list of attendees?

No, per CHI policy we do not provide an attendee list. Sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house.

How will I be notified about my Space Assignment appointment for next year?

An email will be sent out a week prior to the event with your appointment time listed. Once onsite, you will also receive a reminder card listing your time. You then attend your appointment and reserve your booth and/or sponsorship.

Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs

Prospective Exhibitors FAQ's

With whom do I speak regarding exhibiting or sponsoring?

How many attendees are expected?

2,000+ attendees are expected at SCOPE 2023. Please refer to sponsor and exhibitor prospectus for attendee demographics.

What are the exhibit hall hours including set-up and tear-down?

Please efer to the exhibit schedule on the Exhibit Services page.

Is there a breakdown of the attendee list (e.g. track breakdown, region)?

Please refer to the sponsor and exhibitor prospectus for attendee demographics.

What is the co-op marketing program?

A CHI cooperative mailing is an email campaign sent from you (or CHI on your behalf) to your list of contacts/prospects. We would be promoting your participation at the event and offering a discounted rate (on your behalf) for your prospects to attend the conference.

How do I contact conference participants and schedule appointments prior to the event?

You can contact conference participants using the pre-conference physical mailing, SCOPE's Networking App on the virtual platform, and our Corporate Sponsor one-on-one Meetings program.

Do we obtain access to the list of attendees?

No, per CHI policy we do not provide an attendee list. For larger events, sponsors and exhibitors are allowed to do a physical mailing pre and/or post conference via a third party mail house. For smaller and some medium-sized events, sponsors and exhibitors receive the attendee list with names and mail addresses, but no email and phone numbers. Sponsors/exhibitors must sign a mailing list agreement for the smaller and medium-sized events in which they obtain the names of attendees.

Do you offer content lead generation programs? Can these be included in my exhibit or sponsorship agreement?

Yes, we offer various content marketing programs which include lead generation: Webinars, Whitepapers, Market Surveys, and Podcasts. We can bundle lead generation program into your conference sponsorship and exhibit agreement.

Current Exhibitors FAQ | Prospective Exhibitors FAQ | Hotel & Travel FAQs

Hotel & Travel FAQs

How do I book my hotel?

Please refer to “Travel” page on the conference website. Please contact the hotel directly, CHI does not utilize any third party booking service.

When is the hotel discount deadline?
Please refer to “Travel” page for discount deadline.

New to exhibiting? Here are some helpful links to help you learn more.

http://www.iaee.com/
http://www.exhibitoronline.com/
http://www.hcea.org/